Senior Technical Specialist – Web Application Hosting

At ICBC, it’s our job to make sure the car insurance system works for all British Columbians, today and in the future. If you want to make the most of your skills and expertise while growing your career, we want you. A career at ICBC is an opportunity to be part of a talented, diverse and inclusive team that is driven to serve its customers and community. You can expect a competitive salary, comprehensive benefits and a collaborative work environment. If you are reliable and dependable, contact us today to be part of our talented and diverse team as we work together to create an insurance system we can all be proud of.

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Position Highlights

We have an opportunity for a Senior Technical Specialist to join our Middleware Platform team and support the infrastructure for our critical enterprise-wide business applications. In this role you will work with a broad portfolio of technologies currently being used to support our lines of business.

As a service lead for web application hosting, you will focus your operational and systems delivery experience in web application server administration. Daily the role provides:

• Provide technical leadership across key IS support groups to effectively engage the Middleware department;

• Establish best practices and standards across our applications environments including deployment standards, patching, security and automation methods;

• Lead technical planning and solutions design to effectively provide enhanced service to the corporation;

• Team leadership, mentoring and coaching;

• Resolve Level 3 complex troubleshooting on web applications platforms across critical business systems;

• Meeting facilitation, leading IS groups and presenting information to key senior level stakeholders including but not limited management and external stakeholders (vendors);

Position Requirements

To make an immediate contribution in this critical role, you should have broad business, technical, and team leadership experience including:

• Senior level experience in the IT infrastructure architecture, technical design, strategic planning, and capacity planning of web application hosting and/or integration platforms

• Senior level experience supporting enterprise-wide Web Application environments within medium to large size organizations (1000+ servers);

• Proven abilities to manage small to large projects and understands project management methodologies

• Provide senior level consultation to clients and division staff in resolving complex middleware technology problems

• Senior level experience and leadership in technical projects and initiatives as well as providing estimates for hardware sizing, work efforts, timelines, and costs.

• Proven senior level skills at interpersonal communication; coaching, mentoring, instructing and professionalism.

• Ability to multi-task effectively, to handle multiple competing priorities with tight deadlines.

• Senior level analytical skills in identifying and resolving for complex problems in production, development and test environments.

• Strong written communications skills in providing technical design and solutions, technical business cases, and presentations to various levels of audience.

• Strong tactical IT vendor management experience and skills relating to technical support of the applications platform.

Your technical designation combined with demonstrated ability to build collaborative working relationships and influence and negotiate productive outcomes has prepared you to make a strong contribution in this role. Some important technologies in the department are:

• Web application servers (IBM WAS, Apache Tomcat)

• Linux (Red Hat);

• Key infrastructure supporting web application environments (e.g. reverse-proxy, PKI, network load balancers, directory services, firewall, WAF, etc.);

• Automation, development and deployment tools and JAVA and low-code development

Position Information

Please note only those legally entitled to work in Canada at present will be considered for this position.

As announced by the Provincial government, all ICBC employees will be required to show proof of full Covid-19 vaccination.